Clairmont, Alberta, Canada T8X 5C8
1-866-234-6595

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are calculated on checkout. Each product has an individual rate for shipping. Any order over $125 will give the customer free standard shipping. We do offer faster express shipping options for items over $125 at cost posted during checkout. Any cart total under $125 will be subjected to pay shipping and the costs and options will be posted on checkout.

Which payment methods are accepted in the Online Shop?

We except Visa, MasterCard, American Express, Discouver, and JCB.

How long will delivery take?

Delivery times may vary depending on the product and your area. We aim to send out your product on the next business day from which the product was ordered. We use Canada Post for all Canadian Shipping, which can take an additional 4-5 days depending on the shipping options you choose. If you have not received a package ordered from InHailVaping.ca within 10 days of completed ordering, contact us at sales@inhailvaping.com

How secure is shopping in the Online Shop? Is my data protected?

Our website is 100% secure. We do not keep any personal information from credit cards on file as we only use this for payment purposes. We use a rebuttable merchant, Paysafe to handle any credit card or processing information,

Do I receive an invoice for my order?

You will be given a receipt via email usually within 48 hours business hours. If you have not received a receipt within 48 business hours please contact us at sales@inhailvaping.com.

Send us an email